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← 餐廳與咖啡廳

內用回饋(完整版)

餐點、服務、氣氛、CP 值和 NPS,並對不滿意的客人進行後續追蹤。

問題

  1. 01What brought you in today?單選
  2. 02How would you rate…矩陣
  3. 03Overall, how was your visit?評分
  4. 04How likely are you to recommend us to a friend?0–10 推薦
  5. 05What should we fix first?意見
  6. 06May the manager call you about this?是 / 否
  7. 07Your name簡答
  8. 08Your phone number電話
  9. 09Your email, for a written reply電子郵件

問題只會顯示給相關的人:給低分的人會被問到哪裡出了問題。