Refunds and cancellation

Cancelling

Cancel any time from Plan & usage in AskBell. Your plan stays until the end of the period you paid for, and it does not renew.

Refunds

• If you were charged by mistake (twice, or after you cancelled), we refund it in full.
• If AskBell was unavailable for a long stretch of your paid period, write to us and we will refund that part.
• Otherwise, a period you have started is not refunded.

Refunds go back to the card or account you paid with, within 7 working days of our approving them.

Asking for a refund

Write to hello@askbell.app with the email or phone number you sign in with and the date of the charge.

Who we are

AskBell is operated by Newtact Lab Private Limited (OPC), 12th Floor, Manjeera Trinity Corporate, Geek Space Business Centre, Near Lulu Mall, KPHB Phase 3, Hyderabad, Telangana 500072, India.

Grievance Officer: Naveen Davuluri, Director and Grievance Officer Email: hello@askbell.app

We answer every message to that address. If you are writing about your own data — to see it, correct it, or have it erased — say so in the subject line and we will treat it as a formal request under the Digital Personal Data Protection Act, 2023.