← 餐厅与咖啡馆
堂食反馈(完整版)
菜品、服务、环境、性价比和 NPS,并对不满意的客人进行跟进。
问题
- 01What brought you in today?单选
- 02How would you rate…矩阵
- 03Overall, how was your visit?评分
- 04How likely are you to recommend us to a friend?0–10 推荐
- 05What should we fix first?评论
- 06May the manager call you about this?是 / 否
- 07Your name简答
- 08Your phone number电话
- 09Your email, for a written reply电子邮箱
问题只会显示给相关的人:给出低分的人会被问到哪里出了问题。