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← 餐厅与咖啡馆

堂食反馈(完整版)

菜品、服务、环境、性价比和 NPS,并对不满意的客人进行跟进。

问题

  1. 01What brought you in today?单选
  2. 02How would you rate…矩阵
  3. 03Overall, how was your visit?评分
  4. 04How likely are you to recommend us to a friend?0–10 推荐
  5. 05What should we fix first?评论
  6. 06May the manager call you about this?是 / 否
  7. 07Your name简答
  8. 08Your phone number电话
  9. 09Your email, for a written reply电子邮箱

问题只会显示给相关的人:给出低分的人会被问到哪里出了问题。