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← Restaurant & café

Dine-in feedback (full)

Food, service, ambience, value and NPS, with a follow-up for unhappy guests.

The questions

  1. 01What brought you in today?one choice
  2. 02How would you rate…grid
  3. 03Overall, how was your visit?rating
  4. 04How likely are you to recommend us to a friend?0–10 recommend
  5. 05What should we fix first?comment
  6. 06May the manager call you about this?yes / no
  7. 07Your nameshort answer
  8. 08Your phone numberphone
  9. 09Your email, for a written replyemail

Questions appear only to the people they apply to: someone who rates you low is asked what went wrong.