← Restaurant & café
Delivery and takeaway feedback
Was it on time, hot and complete? Sent with the bill or on WhatsApp after delivery.
The questions
- 01How did you order?one choice
- 02Food qualityrating
- 03Did it arrive on time?one choice
- 04Was anything wrong?several choices
- 05Sorry about that. What happened?comment
- 06May we call you to make it right?yes / no
- 07Your nameshort answer
- 08Your phone numberphone
- 09Your email, for a written replyemail
Questions appear only to the people they apply to: someone who rates you low is asked what went wrong.
More for restaurant & café
Table QR quick ratingA 20-second rating from a QR on every table, with the table number filled in.Dine-in feedback (full)Food, service, ambience, value and NPS, with a follow-up for unhappy guests.New dish tastingTest a new dish before it goes on the menu: taste, spice, price and "would you order it?".Staff shout-outLet guests thank the person who served them; the staff id comes from the QR.Cloud kitchen order feedbackFor delivery-only brands: food, packaging and repeat intent, from a QR on the box.Catering event feedbackAfter a wedding, party or office lunch: food, quantity, staff and setup.