← Clinic, lab & pharmacy
Lab sample collection
Home or centre collection: punctuality, hygiene, comfort and reports on time.
The questions
- 01Where was the sample taken?one choice
- 02Was it on time?one choice
- 03Hygiene (gloves, new needle, clean area)rating
- 04How comfortable was it?rating
- 05Did your report come when promised?one choice
- 06Anything else?comment
More for clinic, lab & pharmacy
Patient visit experienceAfter a consultation: reception, waiting, the doctor, and recommending the clinic.Waiting time checkTwo questions on a QR in the waiting room: how long, and how it felt.Pharmacy serviceAvailability, advice, billing and delivery for a chemist or pharmacy chain.New patient registrationContact details before the first visit, with consent. No medical questions: add your own.