Deleting your account and data

You can delete your AskBell account at any time. This page explains how, what goes, what stays, and how long it takes.

How

• On the web: sign in, open Account at the top of Your forms, type DELETE and confirm. Step by step: askbell.app/delete-account.
• In the phone app: sign in, scroll to the bottom of Your forms, tap Delete account and confirm twice.
• By email. Write to hello@askbell.app from the email address you sign in with, with the subject Delete my account. If you sign in with a phone number instead, include it in your message; we may ask you to confirm that the account is yours.

What is deleted

• Your account: your email address or phone number, your name, and your settings.
• Every business only you belong to: its forms go offline at once and, with all their answers, are erased within 30 days. Any paid plan is cancelled.
• The phone tokens that send alerts to your devices.

If you share a business with others, it is not deleted with your account: it stays with them, and if you were its only owner, the next most senior member becomes its owner.

What is kept, and why

Records of the payments you made — what you bought and when — are kept for as long as tax and accounting law requires. They hold no forms or answers. Card and bank details were never with us.

How long it takes

• Deleting in AskBell removes your account at once; forms and answers follow within 30 days. A request by email is carried out within 30 days.
• Backups roll off within a further 30 days. After that, nothing remains except the payment records above.

If you answered a form

Respondents do not have accounts. If you answered a form and want your answers erased, ask the business that made it, because it is in charge of them. If you cannot reach it, write to us with the link to the form and we will help.

Who we are

AskBell is operated by Newtact Lab Private Limited (OPC), 12th Floor, Manjeera Trinity Corporate, Geek Space Business Centre, Near Lulu Mall, KPHB Phase 3, Hyderabad, Telangana 500072, India.

Grievance Officer: Naveen Davuluri, Director and Grievance Officer Email: hello@askbell.app

We answer every message to that address. If you are writing about your own data — to see it, correct it, or have it erased — say so in the subject line and we will treat it as a formal request under the Digital Personal Data Protection Act, 2023.