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Car or bike service

After a service: work quality, time promised, billing, explanation.

The questions

  1. 01Quality of workrating
  2. 02Was it ready when promised?one choice
  3. 03Billing matched the estimaterating
  4. 04Work was explained to yourating
  5. 05How likely are you to recommend us?0–10 recommend
  6. 06What went wrong?comment
  7. 07May the service manager call you?yes / no
  8. 08Your nameshort answer
  9. 09Your phone numberphone
  10. 10Your email, for a written replyemail

Questions appear only to the people they apply to: someone who rates you low is asked what went wrong.