Acceptable use

AskBell is for asking honest questions and collecting honest answers. These rules apply to everyone who makes a form, and they are part of our Terms of use.

A form may not

• Collect sensitive details without a lawful reason and consent. Do not ask for passwords, card or bank numbers, government identity numbers (such as Aadhaar or passport numbers) or health information, unless the law allows it and the respondent has clearly agreed.
• Ask for identity documents. Do not use a photo or file question to collect pictures or scans of identity documents (Aadhaar, PAN, passport, driving licence, voter ID or the like), cards, or anything else that identifies a person more than the feedback needs. Photo questions are for things such as a dish, a room, a fault or a finished checklist.
• Pretend to be someone else. Do not use another business's or person's name, logo or look to mislead people.
• Phish. Do not trick people into giving up sign-in details, money or personal data.
• Harass. No threats, abuse or hate, and no forms aimed at hurting a person or a group.
• Poll elections. No opinion polls or exit polls about elections.
• Spam. Do not spread form links as bulk messages to people who did not ask for them.
• Misuse replies. Replying to a respondent is for following up on what they told you. Do not use it for advertising, offers or newsletters, and stop when someone asks you to (record it with "They asked to stop" if they tell you directly).
• Break the law. Nothing unlawful or deceptive, and nothing that infringes someone else's rights.

Reviews

• No incentives. Do not offer discounts, gifts, prize draws or anything else in return for a review.
• Thank-you offers are for answering only. A form's thank-you offer must be given to everyone who answers, whatever they said. Do not use it, or anything written on the form, to reward a review, a rating or a particular answer, and do not refuse it to anyone who shows it because they left no review or gave a low score.
• No review gating. Do not ask only happy customers for a review, or steer unhappy ones away. AskBell offers its review step to every respondent; do not work around that.

See our Honest feedback policy.

The service itself

Do not try to break, overload or get around AskBell's limits or security, or reach data that is not yours.

What we do

If a form breaks these rules, we may suspend it, or the account behind it. We will tell you why, and how to put it right where that is possible.

Reporting a form

If you see a form that breaks these rules, write to us with its link and what is wrong.

Who we are

AskBell is operated by Newtact Lab Private Limited (OPC), 12th Floor, Manjeera Trinity Corporate, Geek Space Business Centre, Near Lulu Mall, KPHB Phase 3, Hyderabad, Telangana 500072, India.

Grievance Officer: Naveen Davuluri, Director and Grievance Officer Email: hello@askbell.app

We answer every message to that address. If you are writing about your own data — to see it, correct it, or have it erased — say so in the subject line and we will treat it as a formal request under the Digital Personal Data Protection Act, 2023.